Troubleshooting

Most hiccups clear up in a few taps. Here are the quick fixes for the things people ask about most.

Can't sign in, or things look wrong after signing in

A fresh start usually sorts it out:

Sign out. From your profile, sign out of Divly.
Fully close the app. Swipe it away so it's not running in the background.
Reopen and sign back in. This refreshes your session cleanly.

The app briefly looked empty, then came back

Your data is safe. If Divly looked empty for a moment, nothing has been lost. This can happen while the app reconnects — reopening it restores everything.

Notifications aren't arriving

Run through this quick checklist:

Check that notifications are allowed for Divly in your phone's system settings.
Check your quiet hours aren't covering the time you expected a nudge.
Make sure the specific type is enabled in Profile → Notification preferences.
For task reminders, confirm the item actually had a reminder set.

My calendar isn't syncing

Open the app — that triggers a fresh sync of connected calendars.
Check the connection's import toggle in Profile → Connections.
Still stuck? Reconnect the calendar from Profile → Connections.

My partner can't join from the invite link

The order matters: make sure your partner installs Divly first, then taps the invite link again. With the app already on their phone, the link will take them straight into your household.

Still need help?

If something's still not right, we'd love to help. Visit divly.co to get in touch.